FloorTown > Special Order

Special Order - Floors & Finishings

Can't find the floor you are looking for, or have you seen another product on a website that’s not available in Alberta? Feel free to send your wish list to us here at TimberTown; our extensive vendor list may make it possible for us to find the flooring you seek. Not only can we special order the flooring itself, but we can also order the trim and finishing – such as stair nosing and matching air vents.

What can we special order?

At TimberTown, we can special order almost any product you haven’t already seen on this website. Some of these could be from brands we don’t regularly carry, but others could be product lines within our existing suppliers’ brands.

Does it cost extra to special order?

Not at all – we work to get you the best price and will spell out any delivery charges upfront.

How long does it take to special order?

Many products can be sourced within a few days or a week.  Very unusual items which require import may take 4 – 6 weeks.  Your TimberTown Pro will ensure you’re aware of the timelines so you can choose your special-order items wisely.

Do I require a deposit?

Yes, for special order, a deposit is required.

Why should I special order from TimberTown instead of buying online?

While we can’t carry everything, we really can pull your entire project together, and we’re proud to find a way to make it happen so that you don’t have to run all over town.  We also stand behind any product we sell you. That’s what over 40 years of experience will get you – a local Pro who will guide you through your project, every step of the way.  

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