COVID-19

How TimberTown is responding to Covid-19

 

Hourly sanitization protocol of communal surfaces such as doors, counters, and POS machines.

Contactless pickup and delivery are available.

 

Sanitation stations are available in all locations.

Physical distancing protocols between staff members

 

Plexiglass counter protection and physical distancing protocols in place between staff and customers

 

Like many Canadian businesses, TimberTown is committed to providing a sanitary environment for both our staff, contractors, and customers. We are asking that customers limit their contact with our products and encourage them to take home free samples of flooring and decking to aid with physical distancing while in our stores. For assistance with door displays, mouldings, hardware, or other accessories, staff are available to provide demonstrations and assist with purchases. Guidelines have been placed on the floor around the counters to ensure appropriate distancing between customers and sales staff, with frequent disinfecting of communal surfaces such as POS machines, countertops, and door handles.

As a locally owned and operated business, TimberTown will abide by the direction of Health Canada to ensure that we are able to continue to provide a safe environment for our valued community.


Hours of operation

For the health and safety of our customers and staff, all TimberTown locations have reduced hours. Please see below.

CALGARY NE: (403) 291-1317
CALGARY SE: (403) 243-6500
Mon – Fri: 7:00 am – 5:00 pm
Sat: 8:00 am – 5:00 pm

CALGARY NW: (403) 288-5323
Mon – Fri: 7:00 am – 5:00 pm
Sat: 8:00 am – 5:00 pm

CANMORE: (403) 678-0775
Mon – Fri: 8:00 am – 5:00 pm
Sat: 8:00 am – 4:00 pm

EDMONTON: (780) 435-4747
Mon – Fri: 7:00 am – 5:00 pm
Sat: 8:00 am – 5:00 pm


Online quote and questions

For our customers who would prefer to have questions, quotes, and orders discussed remotely, we encourage calling your local TimberTown location or using our online ask a question form.


Call in your order for curbside pick up

Call or email us your order, and we’ll have everything ready for you when you arrive. We’ll even bring it right out to your vehicle to limit your contact with our staff and other customers. 


We Deliver!

Ask us about home delivery! 

Last updated: November 16, 2020